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Privacy Policy

 

Introduction

 

Welcome to blockspoint.com (the "Website"), a service offered by Cortec Tribe s.r.o. and its subsidiaries ("Blockspoint ", "we", "us" or "our").

 

For the purposes of General Data Protection Regulation (EU) 2016/679 of 27 April 2016 ("GDPR"), Cortec Tribe s.r.o., a Czech company, registration No. 072 95 448, having registered address at Mattioliho 3274/1 Zabehlice, 106 00 Praha, is the "controller" or a "data ", i.e. the person which determines the purposes and means of the processing of your personal data.

 

Your privacy is really important to us and we take it very seriously. Therefore, we ask you to read this Privacy Policy (the " Privacy Policy") carefully as it explains you important information about, among others:

 

Why We Collect and Process Your Personal Data

About Your Consent

What Information we Collect about You

How Long We Keep Your Information

How We Share Your Information, including Categories of Recipients of Personal Data

Where the Personal Data of Yours Can Be Processed

About Cookies Files

About Marketing and Opting out

About Your Rights

About Children

How to Contact Us

 

Information related to cookies and other similar technologies you can find in our Cookie Policy, which together with this Privacy Policy forms the part of our Terms of Use. So, we encourage you to take some time to read this Privacy Policy and our Cookie Policy, along with our Terms of Use, in order to be sure that you understand our personal information related policies and are comfortable with providing us with your personal data.

 

If, while reading this Privacy Policy, you find some undefined terms, it has the same meaning as in our Terms of Use.

 

If you for some reason(s) do not agree with any provision of this Privacy Policy, then you should not access or use the Website and our Services.

 

If you have any questions and/or concerns about this Privacy Policy, you can contact us at any time through the [email protected]

 

General Provisions

 

We have the purpose to guarantee you the Services of the highest quality. To make it possible, we strive to have both simple and accurate identification procedure in place, just like a manner of communication and provide you with the option to make a choice.

 

Under EU data protection law, with regards to the processing of our direct clients’ personal data we act as a "controller", i.e. the person responsible for information you provide. According to General Data Protection Regulation (EU) 2016/679 of 27 April 2016 ("GDPR") controller is a person that determines the purposes and the means of processing of your personal data.

 

This Policy covers the personal data we collect: (1) about you as a user of our Services; (ii) through our Website and in the usual course of our business, including in connection with our events, recruitment, sales and marketing activities. So, we ask you to spend some time reviewing this Policy very carefully since it contains important information about how we will collect, store and process your and your customers' personal data.

 

Would you have any questions concerning this Policy or our processing of your personal data, please email us at [email protected]

 

Why We Collect and Process Your Personal Data

 

We are extremely serious about your privacy and use your personal data only for legitimate reasons and in accordance with personal data protection law, for purposes such as:

 

  • to provide you with the Services you request;
  • to ensure that our Website content is presented on your device in the most effective way;
  • to contact you in relation to an ordering process;
  • to carry out our obligations arising from any contracts entered into between you and Blockspoint;
  • to manage your Account, including processing payments and refunds and providing notifications;
  • to keep our Website safe and secure;
  • to notify you about changes in our Services;
  • to respond to, and handle any comments, queries or complaints addressed by you regarding the Website and our Services, and any similar comments, queries or complaints from other customers;
  • to conduct research, statistical and behavioral analysis;
  • to contact you for marketing purposes, where applicable;
  • to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to make suggestions and recommendations to you and other customers of our site about services that may interest you or them.

 

Legal Basis for Processing Your Information

 

We may only process your personal data if we have a certain legal ground for doing so (i.e. "legal basis" in terms of GDRP). For the purposes of this Policy, our legal basis for processing for your personal data is:

 

(a)    your consent which is necessary for certain types of processing (for direct marketing, for example, with certain exceptions);

 

(b)   because the processing is necessary for the performance of a contract between you and Blockspoint or for us to take any preliminary steps that are required before we enter into such a contract, provided however that we only do this at your request;

 

(c)    our legitimate interest in:

 

  • protecting Blockspoint and our clients from attempts to engage in fraudulent transactions (for our fraud detection processes);
  • protecting the security of your account;
  • providing quality customer support.

 

(d)   to comply with a legal obligation.

 

Your Consent

 

Before we can process your personal data, you will be required to give your consent for certain processing activities. Please note that if you have previously given your consent you may freely withdraw such consent at any time by emailing [email protected]

 

If you withdraw your consent, and if we do not have another legal ground for processing, then we will stop processing your personal data.

 

Please note that if we need to process your personal data in order to operate the Website and/or provide our Services, and you object or do not consent to us processing your personal data, the Website and/or those Services may not be available to you.

 

What Information we Collect about You

 

During your use of the Website and our Services we can collect your personal and non-personal data and we can collect it in a few different ways.

 

Personal Data

 

Information We Collect Directly from You

 

        i.  Information which you provide us with by filling in our registration form. This includes information you provide when using our Services, edit your Account etc. The information you give us may include:

 

-  your email address; and

-  phone number.

 

This data is necessary for the adequate performance of the contract between you and Blockspoint and to allow us to carry out our legal obligations arising from this contract.

 

      ii.   Personal data which we collect when, and for the purposes of communicating with you for the purposes related to our Services, which may include

 

-   your contact details (email address, telephone number);

-   information which you may provide us with when you interact with our customer support;

-   to improve our Service and customer support we may also record your conversations with our customer support representatives.

 

Our legal basis for processing such information is our legal interest to communicate with you about our Services. We may use this information from you to communicate with you about our Services (including to inform you about any changes made to our Services) and to provide you with quality customer support.

 

 

Information from Third Parties

 

We may work with certain third parties (for example, business partners, sub-contractors, payment service providers, analytics providers) and we also may receive some information about you from them.

 

Certain analytical data which we may receive about you from third-party providers like Google Analytics and similar services. We utilize trusted third-party vendors like Google to track your activity on our Website, track site usage using Google Analytics, and show ads about the Website around the Internet. If you have chosen to enable Google to associate your web and/or app browsing history with your Google account, and to use information from your Google account to personalize ads, Google will use your data from your Google account together with our Google Analytics data to build audience lists for cross-device remarketing purposes. This means that by using signed-in user data, ads can be shown to you across any device which is linked to your Google account.

 

In order to support this feature, two things will happen:

 

  • first, for users on our Website, Google Analytics will collect Google-authenticated identifiers associated with users’ Google accounts (and therefore, personal information);
  • second, Google Analytics will temporarily join these identifiers to our Google Analytics data in order to support our audiences.

 

Please note, that we do not collect or store any personal information from our Website visitors as part of our remarketing program. Please, read Google’s Privacy Policy and Analytics Help pages for more information. You can control your ads experience (or opt out of personalized ads altogether) at your Google account.

 

We only use remarketing to provide you with additional information and promotions that align with past behavior on our Website.

 

Our legal basis for processing such information is our legal interest to enable us to properly administer our Website and our business and to grow our business and to decide our marketing strategy.

 

Information We Collect Automatically

 

If you reside in the European Union ("EU")/ European Economic Area (“EEA”) or any other jurisdiction that may demand from us to obtain your prior consent to use cookies (and/or other similar technologies) on our Website, we will provide you with an opportunity to manage your cookie preferences on the Website. Using cookies and other similar technologies we may collect from you:

 

-   information about how you use and connect to our Website.

-   how you use the Website such as the pages and links you access, the time you access the Website and duration you are on it, the website you come from or go to after leaving the Website and selections and choices you make when using the Website.

-   information about the computer or other electronic devices you use to connect to the Website such as details about the type of device (it may include identification of unique number of the device), its operating system, browser and applications connected to the Website through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).

 

Typically, the information we collect about how you use or connect to the Website is associated with your device and not you as a named individual. Yet, in case you are logged into a registered account at our Website, then this information may also be associated directly with you.

 

-  information about your location: other than information you choose to provide to us, we never collect any information of where you are located. Your device’s IP address on your electronic device may help us determine only your approximate location but this will be no more precise than the city or country you are using your device in.

 

We require this information to ensure that content from our Website is presented in the most effective manner for you and for your computer (device), and to help us analyze how you and other visitors use our Website. You may read more about cookies we use on our Website from our Cookies Policy.

 

Non-Personal Data

 

Information We Collect Directly from You

 

We may also collect from you certain non-personal data, including login and password of your Account.

 

How Long We Keep Your Information

 

We will keep your information only for as long as we need to hold it for the purposes set out in 'Why We Collect and Process Your Personal Data'.If required, we can hold information for longer periods in order to comply with our legal or regulatory obligations.

 

How We Share Your Information (including Categories of Recipients of Personal Data)

 

Your personal data can be shared with other third parties as follows:

 

  • Any of the third parties accomplish some specific actions on our behalf which include the processing of the personal data provided by you. We give those third parties an availability of the personal data of yours only when it is required so.
  • Your personal data can be rendered to the external organizations and agencies, which allows to avoid and notice any fraud actions (including but not limited to the fraudulent transactions) or illegal actions.
  • Your personal data can be sold, divulge, or transmitted being a part of a corporate business transactions, which is related to the merger, financing, joint venture, acquisition, corporate reorganization, or sale of company assets, or in the unlikely event of insolvency, receivership, or bankruptcy, when the data could be rendered to the third- parties as a business asset in the transaction.
  • Your personal data may be transferred to any third parties in case we have an obligation to reveal and give your personal data for the purpose of observing any juridical responsibility (according to the court order).
  • Any cumulative non-personal data related to the visitors of our Website, sales and traffic patterns, including the partners of ours and the third parties.
  • Your personal data can be rendered to the third parties in case you give us your prior affirmative consent. You can provide us with it in the written form or online by means of "click-through" agreements; by accepting the terms related to the disclosure of some specific Services; in oral form while communicating with the Customer Support Representatives of our Website.

 

Categories of Recipients of Personal Data

 

Our Service Providers

We may disclose your personal data to third-party contractors, service providers and partners who complete transactions or provide us with certain services (for example, payment card processing, billing, customer service, auditing, and marketing). We will ensure they have appropriate measures in place to protect your data.

 

Our Affiliates

To enable and support us in providing the Services, we may also transfer your personal data within our group of companies (to an affiliate, or a subsidiary company).

 

Other

We may disclose your personal data to others: (i) if we have your valid consent to do so; (ii) to comply with a valid subpoena, legal order, court order, legal process, or other legal obligation; (iii) to enforce any of our Terms of Use or policies; (iv) as necessary to pursue available legal remedies or defend legal claims; or (v) to comply with our legal obligations. We may also transfer your personal data in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding. Any such entity that we transfer personal data to will not process your personal data other than as described in this Privacy Policy without providing you notice and, if required by applicable laws, obtaining your consent.

 

We may disclose aggregated, anonymous information (i.e. information from which you cannot be personally identified) to selected third parties, including analytics and search engine providers to assist us in the improvement and optimization of the Website and our Services. In this case we do not disclose any data which can identify you personally in any way.

 

Where Your Personal Information Can Be Processed

 

If you reside in the EU/EEA, please note that we may transfer the personal data we gather about you with to third parties located in countries other than the one you are located for the purposes for which they have been collected. This also includes countries which are not regarded as part of the EEA and which may not offer the same safeguards to personal data protection as within the EEA.

 

Any such transfer will only occur in cases where, at least:

 

        i.  The third-party recipient is located in a country which, according to the European Commission, provides an adequate level of protection for your personal information; and/or

      ii.  Under an agreement which satisfies EU requirements for the transfer of personal data to data processors or data controllers outside the EEA, such as standard contractual clauses approved by the European Commission.

 

Cookie Files

 

In order to improve your experience with our Website, we use cookies. To learn more about such cookie files, please visit our Cookie Policy.

 

Marketing and Opting-out

 

If you previously gave us your consent, we may contact you through electronic messaging services including emails, text messages and similar services about our Services, promotions and special offers which may be interested to you.

 

The legal basis on which we may process your personal data for marketing purposes is your express consent, except you are already our existing client and the marketing message concerns Services similar to those we have already provided you with. In such a case, our legal basis for this processing is our legitimate interest to develop and grow our business.

 

YOU HAVE THE RIGHT AT ANY TIME TO ASK US TO STOP PROCESSING YOUR INFORMATION FOR DIRECT MARKETING PURPOSES. If you wish to exercise this right, you should contact us by sending an email to [email protected] or through the unsubscribe link at the bottom of our marketing emails.

 

Your Rights 

 

If you reside in the EU/EEA, as a data subject (in terms of GDPR) you have rights in respect to personal data you provided us with. Please note that we may ask you to verify your identity before taking further action on your request. Therefore, you may:

 

  • request access to your personal data. You have the right to access your personal data we are storing or process about you. Your request may be subject to a small fee depending on certain circumstances and depending on when you request this right.
  • request correction of incorrect or incomplete data. If your personal data are incorrect or incomplete, you are entitled to have the data rectified.
  • request erasure ('right to be forgotten'). You have the right to request erasure of your data in case:

-   you withdraw your consent to the processing and there is no other legitimate ground for processing;

-   you object to the processing and there is no justified reason for continuing the processing;

-   you object to processing for direct marketing;

-   processing is unlawful, or

-   when processing personal data of children.

  • restrict the processing of your personal data, for example where the personal data is inaccurate or where you have objected to the processing.
  • object to processing based on our legitimate interest. You can always object to the processing of personal data about you for direct marketing and profiling in connection to such marketing.
  • request not to be subject to a decision based solely on automated processing, for example where a computer program makes decisions which affect your contractual rights.
  • data portability. You have a right to receive your personal data that you have provided to us in a machine-readable format. Where secure and technically feasible such data can be transmitted to another data controller by us.

 

Your request to exercise your rights will be assessed given the circumstances in every individual case. Please note that we may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

 

When submitting your request, please put it in written form by sending an email to our Customer Support Team – [email protected]

 

Children

 

Our Website and our Services are not intended for children under thirteen (13) years of age. No one under age thirteen (13) may provide any personal information to us. We do not knowingly or intentionally collect personal information from children under thirteen (13). If you are under thirteen (13), do not use or provide any information on this Website or through our Services, purchase Subscription on the Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under thirteen (13), we will delete that information. If you believe we might have any information from or about a child under thirteen (13), please contact us at [email protected] or [email protected]

 

Final provisions

 

The SSL-certificate used to process all the information submitted to the order and/or inquiry forms guarantees full confidentially of your information and the safety of all the transactions submitted through these forms.

 

To restrict access of any third party to the collected personal details of our clients, we shall take all reasonable efforts. Our employees are to be properly instructed and trained to keep the safety of provided information.

 

This Privacy Policy document forms a complete understanding between you and us. Neither party of the agreement, nor you, nor us, shall have confidence in any oral or written details not expressly included in this Privacy Policy.

 

Notices and reports of this document are to be considered as learned and read when 1 day passes from the moment the report or notice was sent.

 

This document may be changed, adjusted, revised at our absolute and sole discretion with any issued notices or warnings.

 

Contacting Us

 

You are welcome to ask questions, give us your comments, and send us requests in relation to our Privacy Policy to [email protected]

 

The agreement of the Privacy Policy is concluded in electronic form, which equals in legislative force to that signed in ink.

 

This Privacy Policy was last updated on 09.07.2018